Parcel Return

Let PARCLL handle your undeliverable and consumer returns

Undeliverable Returns

No matter how efficient and reliable shipping can be, undeliverable packages still happen and need to be managed. Perhaps your consumer in New Jersey has moved or your customer in Spain is on holiday. No matter the situation, PARCLL handles your undeliverable returns.

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Consumer Returns

From the US and Canada, to France and  Germany or any other country: PARCLL offers a consumer returns solution to ensure that you can fix a disappointing customer experience. 

The PARCLL consumer returns process:
  • Step 1

    Provide your customer with a PARCLL in-country return label. 

  • Step 2

    Your customer applies this label to the package and drops it at the nearest post office in-country. 

  • Step 3

    Package arrives to our local PARCLL Hub to be scanned. You receive a notification that this package has been returned. 

  • Step 4

    We initiate international return to the US. 

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